|
Exports per user limit
|
|
2
|
1764
|
March 9, 2024
|
|
Conversation Aggregate query discrepancy based on granularity
|
|
5
|
1407
|
March 9, 2024
|
|
Re-export the recordings
|
|
2
|
1368
|
March 8, 2024
|
|
How can I disable masking of my interactions using "api/v2/analytics/reporting/settings"?
|
|
3
|
1547
|
March 6, 2024
|
|
Interactions View - Caller Name
|
|
1
|
1322
|
February 10, 2024
|
|
Data discrepancy between Genesys reporting and WFM Adapter Output
|
|
1
|
1213
|
February 9, 2024
|
|
Differences between DNIS and SessionDNIS
|
|
1
|
1647
|
February 4, 2024
|
|
Where is the Analytics Query Builder as of Dec. 2023?
|
|
5
|
2509
|
February 1, 2024
|
|
Getting search keyword interval in KonwledgeBase
|
|
1
|
1313
|
January 18, 2024
|
|
Disassociation of Screen and Audio Recordings SQL Code
|
|
1
|
1433
|
January 14, 2024
|
|
Is it possible to get total interactions from a queue filtered by external tag in a dashboard?
|
|
2
|
1654
|
January 13, 2024
|
|
"isNamedEntitiesAnalyzed" field in transcription json
|
|
1
|
1234
|
January 3, 2024
|
|
Data Model comparison between Genesys Engage and Genesys Cloud A3S
|
|
3
|
2699
|
December 29, 2023
|
|
Genesys Transcript API Consumption
|
|
4
|
1885
|
December 29, 2023
|
|
Skillgroup Reporting
|
|
2
|
1743
|
December 28, 2023
|
|
Scheduled Export: Update Interactions view
|
|
1
|
1488
|
December 16, 2023
|
|
Genesys Cloud - Roles & Permissions to Restrict the Access of Quality
|
|
1
|
1518
|
December 16, 2023
|
|
Dummy emails for Speech & Text Analytics only
|
|
1
|
1317
|
December 7, 2023
|
|
Agent Scheduled Call Back view
|
|
2
|
1552
|
November 30, 2023
|
|
Historic data from reportingturns Endpoint
|
|
1
|
1428
|
November 23, 2023
|
|
New Dictionary Management API
|
|
1
|
2175
|
November 16, 2023
|
|
200 Error code when calling /api/v2/recording/batchrequests API
|
|
2
|
1516
|
November 9, 2023
|
|
How to check the count of a caller's number of calls
|
|
3
|
3753
|
November 3, 2023
|
|
List of recordings for given interval
|
|
2
|
1544
|
October 25, 2023
|
|
Duplicate conversation for different intervals
|
|
4
|
1575
|
October 15, 2023
|
|
Service Level Numerator Calculation
|
|
2
|
2389
|
October 8, 2023
|
|
Initial Direction verse Direction within Queue Performance
|
|
2
|
2113
|
October 6, 2023
|
|
Quality Aggregates query not pulling right years data from a python script pull
|
|
3
|
1649
|
October 6, 2023
|
|
Showing GC Dashboard in Scala Player
|
|
1
|
1633
|
October 1, 2023
|
|
Quality Evaluation detailed reporting
|
|
2
|
2492
|
September 28, 2023
|