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soundsLike "a"?
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7
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1539
|
July 11, 2024
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Analytics/Details filter by conversationEnd
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3
|
1292
|
July 5, 2024
|
|
Lookup Genesys Cloud interaction data from outside of Genesys Cloud
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3
|
1222
|
July 4, 2024
|
|
Visibility of custom presence definitions in single Divisions
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1
|
1306
|
June 20, 2024
|
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Participant Data Limits
|
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4
|
2365
|
June 23, 2024
|
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Check How to check for recording data corruption
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5
|
1395
|
June 19, 2024
|
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Batchrequests stopped working
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3
|
1484
|
June 14, 2024
|
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Identifying Immediate Callback conversations
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2
|
1273
|
June 13, 2024
|
|
Call logs missing from Interaction
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2
|
1256
|
June 9, 2024
|
|
Information related to DNIS performance report
|
|
2
|
1372
|
June 9, 2024
|
|
Talk Segments calculation
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3
|
1784
|
June 7, 2024
|
|
First and last answered time for chat and emails
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1
|
1196
|
June 5, 2024
|
|
Mapping fields from the Analytics API
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2
|
1667
|
May 30, 2024
|
|
Automated callback blueprint... multiple conversations?
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1
|
1324
|
May 21, 2024
|
|
Difference between oSentimentScore and oCustomerSentiment?
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7
|
1870
|
May 16, 2024
|
|
Missing evaluations from Analytics/Quality API
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3
|
1355
|
May 16, 2024
|
|
Invalid UUID string when using the blueprint "Update the presence of a Genesys Cloud user based upon the answer of a Communicate call"
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|
1
|
1440
|
May 15, 2024
|
|
Enable search interactions by Topic
|
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2
|
1382
|
May 12, 2024
|
|
Setting Wrap up in Flow or via API Question/Snag
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|
2
|
1500
|
May 11, 2024
|
|
Aggregate API(/api/v2/analytics/conversations/aggregates/query) data change with time span
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|
12
|
2159
|
May 5, 2024
|
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Can we use metrics in UserAggregateQueryPredicate filter for user aggregate query?
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1
|
1214
|
April 28, 2024
|
|
How to get Quick replies text and payload with Transcript
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|
1
|
1297
|
April 27, 2024
|
|
Milestone data on dashboard
|
|
4
|
1508
|
April 25, 2024
|
|
Query related to Queue performance report
|
|
3
|
1509
|
April 19, 2024
|
|
Agentless email missing queue
|
|
1
|
1313
|
April 4, 2024
|
|
Inconsistent Analytics Report Export
|
|
1
|
1416
|
March 29, 2024
|
|
/api/v2/speechandtextanalytics/transcripts/search seems bugged
|
|
2
|
1486
|
March 27, 2024
|
|
ConversationDetails/Jobs API does not load all data to PowerBI
|
|
3
|
1473
|
March 26, 2024
|
|
Flow.end Event Topic
|
|
2
|
1392
|
March 22, 2024
|
|
Genesys Snowflake Cloud Data Sharing
|
|
3
|
3116
|
March 21, 2024
|