|
Proper token passing / Pagination in async requests
|
|
7
|
2583
|
June 5, 2021
|
|
Missing evaluation metrics "oTotalScore" and "oTotalCriticalScore" when getting conversation details asynchronously
|
|
4
|
1979
|
June 4, 2021
|
|
Identifying the policy affecting conversation recording
|
|
1
|
1760
|
June 2, 2021
|
|
getAnalyticsConversationsDetailsJobResults not returning current results
|
|
7
|
2449
|
May 30, 2021
|
|
Aggregation latency and delayed metrics for emails
|
|
7
|
2579
|
May 29, 2021
|
|
API- Adding MOS to the dashboard
|
|
5
|
2404
|
May 26, 2021
|
|
What does "Purpose" means for its each types in the conversation
|
|
2
|
5533
|
May 22, 2021
|
|
Evaluation Score Precision
|
|
3
|
2398
|
May 21, 2021
|
|
What does activity time "otherDurationPercentage" cover?
|
|
4
|
1667
|
May 13, 2021
|
|
State data for Group, Skill, Queue, Wrap up
|
|
1
|
1653
|
May 8, 2021
|
|
Changing Data Availability in Analytics APIs?
|
|
1
|
1959
|
May 8, 2021
|
|
How do i get the conversationId of the last chat from a given external contact?
|
|
3
|
1776
|
May 6, 2021
|
|
How to get speechanalytics topic information
|
|
2
|
1867
|
May 2, 2021
|
|
Malformed Syntax Error for Analytics Conversations Details Jobs endpoint
|
|
4
|
2293
|
April 25, 2021
|
|
Difference between tAcd and tWait
|
|
2
|
3053
|
April 24, 2021
|
|
Digital media sentiment analysis
|
|
4
|
2359
|
April 23, 2021
|
|
Confirm participant attributes complete at dataAvailabilityDate
|
|
3
|
1691
|
April 19, 2021
|
|
Metric showing "Time since Last Interaction"
|
|
3
|
2164
|
April 9, 2021
|
|
oServiceLevel numerator and denominator
|
|
2
|
1988
|
April 7, 2021
|
|
Searching through chat transcripts for a phrase
|
|
2
|
2086
|
April 2, 2021
|
|
External Outbound Contact Counds
|
|
2
|
1665
|
April 2, 2021
|
|
Some information missing when running live interval time
|
|
8
|
2807
|
April 1, 2021
|
|
Access Attributes Data in api/v2/analytics/conversations/{id}/details
|
|
7
|
4406
|
March 27, 2021
|
|
Analytics conversation job results not returning attributes
|
|
4
|
2076
|
March 22, 2021
|
|
How to attach callback script variables
|
|
2
|
2275
|
March 9, 2021
|
|
Get userID from conversationId
|
|
5
|
2573
|
March 6, 2021
|
|
Wrap up code and Notes using API
|
|
2
|
2897
|
March 4, 2021
|
|
Conversations Details Error
|
|
3
|
1913
|
February 28, 2021
|
|
API /api/v2/analytics/conversations/details/query
|
|
2
|
1955
|
February 26, 2021
|
|
Difference between analytics / Concurrent Usage Report
|
|
9
|
2729
|
February 18, 2021
|