|
Conversation Aggregates and Conversation details jobs
|
|
4
|
2466
|
May 31, 2023
|
|
Please share the logic used by Conversation Aggregation to compute nConsult KPI
|
|
2
|
1715
|
May 26, 2023
|
|
Agent Name Return
|
|
2
|
1730
|
May 24, 2023
|
|
Maximum Query Predicates
|
|
2
|
1878
|
May 24, 2023
|
|
Prompts to filter conversation
|
|
1
|
1633
|
May 21, 2023
|
|
Outbound Whatsapp /Agentless Get status delivered
|
|
1
|
1828
|
May 19, 2023
|
|
API and UI stats not matching
|
|
2
|
1930
|
May 14, 2023
|
|
API Documentation for Maximum Length/Size Inquiry
|
|
3
|
2094
|
May 13, 2023
|
|
Quality Aggregate query
|
|
4
|
1972
|
May 11, 2023
|
|
Conversation Details - nTransferred metric and Subsequent sessions
|
|
5
|
2502
|
May 11, 2023
|
|
Email SLA Report based on schedule
|
|
1
|
1923
|
May 5, 2023
|
|
Query for outbound calls placed through specific trunk/edge
|
|
3
|
1929
|
May 4, 2023
|
|
Genesys FrontEnd Dashboards
|
|
1
|
1755
|
April 28, 2023
|
|
Situations where there are 2 customers in a Conversation?
|
|
1
|
1614
|
April 26, 2023
|
|
Email Interaction start time
|
|
1
|
1794
|
April 18, 2023
|
|
Old Bot Flow interaction data
|
|
2
|
1950
|
April 15, 2023
|
|
Report that shows agent didn't not answer interaction after alerting time out on a queue
|
|
3
|
2494
|
March 27, 2023
|
|
Bot Performance and Slots
|
|
3
|
2460
|
April 12, 2023
|
|
Wildcard in "Matches" queries?
|
|
3
|
2101
|
April 9, 2023
|
|
Wrap_up_performance_summary_view
|
|
4
|
1875
|
April 6, 2023
|
|
Empty Result /api/v2/analytics/queues/observations/query
|
|
4
|
3694
|
April 1, 2023
|
|
Knowledge Optimizer and Performance Dashboard
|
|
3
|
2866
|
March 30, 2023
|
|
Display of Survey Form on Mobile Devices
|
|
1
|
1662
|
March 29, 2023
|
|
Conversation aggregates API call
|
|
5
|
2791
|
March 25, 2023
|
|
Unidentified ANI
|
|
7
|
3455
|
March 24, 2023
|
|
How to Parse or Flatten api/analytics/conversations/aggregate/query
|
|
2
|
2181
|
March 23, 2023
|
|
Obtaining phone source number used to make outbound calls
|
|
4
|
2317
|
March 19, 2023
|
|
Seperating agents talk times out of a shared conversation ID
|
|
2
|
1689
|
March 15, 2023
|
|
Call abandons at IVR
|
|
3
|
3172
|
March 5, 2023
|
|
Obtaining real-time user status
|
|
6
|
2617
|
March 1, 2023
|