|
Conversation Aggregates and Conversation details jobs
|
|
4
|
2584
|
May 31, 2023
|
|
Please share the logic used by Conversation Aggregation to compute nConsult KPI
|
|
2
|
1816
|
May 26, 2023
|
|
Agent Name Return
|
|
2
|
1820
|
May 24, 2023
|
|
Maximum Query Predicates
|
|
2
|
1970
|
May 24, 2023
|
|
Prompts to filter conversation
|
|
1
|
1719
|
May 21, 2023
|
|
Outbound Whatsapp /Agentless Get status delivered
|
|
1
|
1936
|
May 19, 2023
|
|
API and UI stats not matching
|
|
2
|
2026
|
May 14, 2023
|
|
API Documentation for Maximum Length/Size Inquiry
|
|
3
|
2213
|
May 13, 2023
|
|
Quality Aggregate query
|
|
4
|
2086
|
May 11, 2023
|
|
Conversation Details - nTransferred metric and Subsequent sessions
|
|
5
|
2663
|
May 11, 2023
|
|
Email SLA Report based on schedule
|
|
1
|
2049
|
May 5, 2023
|
|
Query for outbound calls placed through specific trunk/edge
|
|
3
|
2035
|
May 4, 2023
|
|
Genesys FrontEnd Dashboards
|
|
1
|
1840
|
April 28, 2023
|
|
Situations where there are 2 customers in a Conversation?
|
|
1
|
1694
|
April 26, 2023
|
|
Email Interaction start time
|
|
1
|
1885
|
April 18, 2023
|
|
Old Bot Flow interaction data
|
|
2
|
2044
|
April 15, 2023
|
|
Report that shows agent didn't not answer interaction after alerting time out on a queue
|
|
3
|
2618
|
March 27, 2023
|
|
Bot Performance and Slots
|
|
3
|
2582
|
April 12, 2023
|
|
Wildcard in "Matches" queries?
|
|
3
|
2203
|
April 9, 2023
|
|
Wrap_up_performance_summary_view
|
|
4
|
1968
|
April 6, 2023
|
|
Empty Result /api/v2/analytics/queues/observations/query
|
|
4
|
3859
|
April 1, 2023
|
|
Knowledge Optimizer and Performance Dashboard
|
|
3
|
3008
|
March 30, 2023
|
|
Display of Survey Form on Mobile Devices
|
|
1
|
1743
|
March 29, 2023
|
|
Conversation aggregates API call
|
|
5
|
3000
|
March 25, 2023
|
|
Unidentified ANI
|
|
7
|
3702
|
March 24, 2023
|
|
How to Parse or Flatten api/analytics/conversations/aggregate/query
|
|
2
|
2310
|
March 23, 2023
|
|
Obtaining phone source number used to make outbound calls
|
|
4
|
2460
|
March 19, 2023
|
|
Seperating agents talk times out of a shared conversation ID
|
|
2
|
1771
|
March 15, 2023
|
|
Call abandons at IVR
|
|
3
|
3345
|
March 5, 2023
|
|
Obtaining real-time user status
|
|
6
|
2769
|
March 1, 2023
|