|
Query list of convIDs having tAlert<x where division="XYZ" and interval=yesterday
|
|
4
|
1812
|
May 8, 2020
|
|
Interactions not showing up
|
|
2
|
2285
|
April 18, 2020
|
|
Interval using conversations/aggregates/query returns Interactions by End Time
|
|
4
|
2214
|
March 29, 2020
|
|
Conversation detail aggregates not returning
|
|
2
|
1742
|
March 27, 2020
|
|
Ended conversations not appearing in async conversation details from day before
|
|
4
|
2006
|
March 22, 2020
|
|
Count outbound conversations with the conversation details query
|
|
2
|
1637
|
March 12, 2020
|
|
Display Data Showing The Queue Calls Have Been Routed To?
|
|
3
|
1537
|
March 11, 2020
|
|
API to check the activity within calls
|
|
4
|
2177
|
February 23, 2020
|
|
Difference of received data amount between Conversation Detail Job and Query
|
|
2
|
1666
|
February 20, 2020
|
|
Agent evaluation (after work)
|
|
4
|
2829
|
February 15, 2020
|
|
Email handle time
|
|
2
|
2221
|
February 15, 2020
|
|
IVR options reporting news
|
|
2
|
3025
|
February 8, 2020
|
|
PureCloud Analytics API - Dimensions - peerId
|
|
2
|
2581
|
January 24, 2020
|
|
Tableau server Integration with PureCloud
|
|
6
|
3409
|
January 10, 2020
|
|
Aux Level API for Reporting
|
|
2
|
1828
|
January 5, 2020
|
|
OFF_QUEUE routing status missing from 'user status aggregate' endpoint
|
|
2
|
1646
|
January 5, 2020
|
|
Queue Level Aggregations Needed (Using APIs)
|
|
3
|
2268
|
December 28, 2019
|
|
Missing recordings for a conversation
|
|
6
|
2385
|
December 21, 2019
|
|
Counting callbacks as inbound for agents
|
|
2
|
2782
|
December 14, 2019
|
|
Outbound dialling campaign
|
|
2
|
1906
|
December 6, 2019
|
|
Download to csv "status": 400, "code": "bad.request",
|
|
9
|
2432
|
November 21, 2019
|
|
Metric Information
|
|
2
|
2090
|
November 15, 2019
|
|
Using /api/v2/analytics/reporting/exports
|
|
7
|
3973
|
November 10, 2019
|
|
Download Recordings is slow
|
|
2
|
2322
|
November 9, 2019
|
|
API to get login and log out Information from Agents
|
|
2
|
5923
|
November 8, 2019
|
|
Difference between INTERACTING status and sum of tHandle from Conversation aggregate endpoint
|
|
3
|
2610
|
November 7, 2019
|
|
/v2/analytics/queues/observations/query of PureCloud API no longer outputs oActiveUsers of metric as a result
|
|
4
|
2143
|
November 2, 2019
|
|
Get P.Attributes after today's conversation details announcement?
|
|
8
|
2077
|
October 20, 2019
|
|
Availability checking for a specific ACD Skill
|
|
4
|
2297
|
October 19, 2019
|
|
Reporting on inactive & deleted users
|
|
2
|
3587
|
October 19, 2019
|