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About the Genesys Cloud Web Chat category
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1
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3991
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August 28, 2017
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Start pre-chat form in real-time
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1
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477
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April 10, 2025
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Unable to get Chat Messages for Conversation
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1
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654
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March 16, 2025
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ChatBot , live agent Webchat Questions
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6
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843
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March 1, 2025
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Preventing chat window from appearing
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1
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753
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February 16, 2025
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Impact deprecation of chat for third party routing?
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2
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1068
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February 13, 2025
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Creating web chat with assigned Agent (Feature similar like callback but without phone number)
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2
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1050
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January 20, 2025
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HTTP request when chat answered by agent
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1
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991
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December 22, 2024
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Impact of Removal of ACD Web Chat v2.0 on APIs
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2
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1249
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November 30, 2024
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Unable to execute Webchat API. "Authentication header should be omitted..." Error
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1
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1506
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September 30, 2024
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Not getting the in-queue messages
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2
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1598
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September 18, 2024
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Sending a message to the customer while wiating on queue
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3
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1785
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September 12, 2024
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Customize Voice Button Panel in interaction section
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1
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1701
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September 6, 2024
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Action Map - Trigger using journey events
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1
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1663
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September 1, 2024
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Widgets: Variable in Localization
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2
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1724
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August 17, 2024
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How to get real time sentiment for the agent - customer conversation
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1
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1885
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July 26, 2024
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Not receiving messages
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2
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1975
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July 19, 2024
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Choose Information for the Remote Column
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3
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2003
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July 14, 2024
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API to get conversation ID from customer/guest end
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5
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2712
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June 14, 2024
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Web Messenger reload on Single Page Application
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1
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2109
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May 18, 2024
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Inactivity timer issue on chat transfer in webchat v2
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2
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2376
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May 12, 2024
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WebSocket Closing Warning Event
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1
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2162
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April 26, 2024
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Close chat widget window on first attempt
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1
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2085
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April 19, 2024
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Webchat Refresh Issue for Single page application
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1
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2214
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April 11, 2024
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Guest Chat APIs Guest Chat APIs announcement
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4
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2657
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April 4, 2024
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Can anyone share Data flow configuration example for digital bot flow?
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13
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3276
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March 29, 2024
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We're using Genesys' open messaging APIs for Live agent transfer and encounter an issue where user messages are lost between the time the agent closes the ticket and we receive it. Urgent help needed.
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2
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2171
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March 28, 2024
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Intermittent widgetsJsonpFunction is not defined error
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1
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2219
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March 25, 2024
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Embed Genesys Cloud widgets on Sharepoint site
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1
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2442
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March 22, 2024
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Webchat Widget V2 Not Delivering Chat Request to Genesys Cloud Queue
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2
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2851
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March 10, 2024
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