|
Chatbot creation for WhatsApp
|
|
3
|
1376
|
February 23, 2024
|
|
How to report secuirty vulnerabiliity
|
|
4
|
1356
|
February 19, 2024
|
|
First Call Resolution Data
|
|
2
|
2052
|
February 18, 2024
|
|
Add 10 seconds wait before the next call comes in
|
|
6
|
1694
|
February 15, 2024
|
|
Contact list filters
|
|
1
|
1318
|
February 17, 2024
|
|
How to find transfer call is being Initiated, transfer completed, call merge is happened using Salesforce Lightning Message channel
|
|
1
|
1328
|
February 16, 2024
|
|
Switching Channel from inbound voice to inbound SMS in IVR
|
|
5
|
1340
|
February 16, 2024
|
|
How create Scripts
|
|
2
|
1315
|
February 12, 2024
|
|
Sensitive Data Redaction for Payment Cards
|
|
1
|
1472
|
February 12, 2024
|
|
Messages received with WebMessaging-Messenger are not displayed
|
|
1
|
1286
|
February 11, 2024
|
|
Open messaging bot option by text
|
|
2
|
1271
|
February 8, 2024
|
|
New dictonary management api
|
|
2
|
1345
|
February 8, 2024
|
|
API for both attributes and language of a interaction
|
|
1
|
1173
|
February 8, 2024
|
|
Resubscrbing to the topic
|
|
1
|
1243
|
February 5, 2024
|
|
Transfer variable from flow to script
|
|
1
|
1382
|
February 5, 2024
|
|
Architect - Particpant Data - Call.Ani insert into table
|
|
3
|
1795
|
February 4, 2024
|
|
Random agents pushed to Off Queue state and On Queue button grayed out
|
|
3
|
2404
|
February 4, 2024
|
|
Roteamento de Email
|
|
3
|
1282
|
February 3, 2024
|
|
Getting request timeout when testing in data action
|
|
2
|
1689
|
February 2, 2024
|
|
Regarding the issue where automatically displayed messages are not displayed on the chat screen
|
|
1
|
1240
|
January 27, 2024
|
|
Architect_ivr removing existing DIDs on error
|
|
5
|
1398
|
January 20, 2024
|
|
Seeking Information on Event Handling for Various Media Types in Genesys Cloud
|
|
1
|
1316
|
January 20, 2024
|
|
Archy on Mac M3max Ventura OS
|
|
9
|
2135
|
January 18, 2024
|
|
Error: use postman to request https://api.sae1.pure.cloud/api/v2/webchat/guest/conversations
|
|
5
|
1506
|
January 18, 2024
|
|
BatchDownloadJob speed
|
|
4
|
1326
|
January 14, 2024
|
|
Using an Variable in an expression for queue transfer
|
|
4
|
1737
|
January 14, 2024
|
|
Authorization API Timeout Error
|
|
3
|
1449
|
January 13, 2024
|
|
Under-wrap-up codes on Genesys?
|
|
5
|
1278
|
January 13, 2024
|
|
Queue Configuration in UI missing RING2 info
|
|
1
|
1374
|
January 13, 2024
|
|
skipped wrapups from the API call ?
|
|
1
|
1283
|
January 13, 2024
|