|
Data table cache: what are the cases to use?
|
|
1
|
1221
|
March 28, 2024
|
|
Data table description update: why a cached version is used by a flow?
|
|
1
|
1258
|
March 28, 2024
|
|
Doubt about how work PureCloudPlatformClientV2
|
|
3
|
1610
|
March 25, 2024
|
|
Issue with presence updating automatically for the following blueprint - Update the presence of a Genesys Cloud user based upon the answer of a Communicate call
|
|
2
|
1352
|
March 24, 2024
|
|
Can we send bulk SMS in batches?
|
|
4
|
1657
|
March 24, 2024
|
|
API for Incoming Call Selection
|
|
1
|
1176
|
March 23, 2024
|
|
Help defining API Query to extract Direction and Initial direct for conversation aggregate
|
|
1
|
1236
|
March 22, 2024
|
|
Help with the API /api/v2/analytics/conversations/details
|
|
9
|
3333
|
March 18, 2024
|
|
The possibility Real-time STT
|
|
1
|
1348
|
March 18, 2024
|
|
What NLU version does Genesys use?
|
|
2
|
1591
|
March 15, 2024
|
|
Can we run the Premise Edge (BYOC Premises – Customer Hardware Solution) on AWS (EC2) or ESXI?
|
|
2
|
1582
|
March 15, 2024
|
|
Genesys API to push/output messages to an existing user conversation
|
|
2
|
1289
|
March 15, 2024
|
|
WorkdayHRIS-WFM integration
|
|
3
|
1674
|
March 14, 2024
|
|
Document Workspace: How to disable document upload
|
|
2
|
1304
|
March 14, 2024
|
|
Canned Responses Restrictions
|
|
1
|
1303
|
March 8, 2024
|
|
WFM HRIS integration
|
|
8
|
2602
|
March 8, 2024
|
|
Where can i found all metrics and thier associated qualifiers document?
|
|
1
|
1165
|
March 8, 2024
|
|
Voicemail Retention Update via API
|
|
1
|
1257
|
March 7, 2024
|
|
Script inbound call
|
|
4
|
1443
|
March 7, 2024
|
|
Add contacts to contact list using API
|
|
5
|
1981
|
March 1, 2024
|
|
Issue with Call Discrepancies Between Audio Hook and `/conversations/details/query` API
|
|
10
|
2362
|
March 1, 2024
|
|
Enable Communicate users
|
|
1
|
1399
|
March 1, 2024
|
|
API Automation in Power BI
|
|
11
|
3016
|
March 1, 2024
|
|
Subscribe to GenesusCloud's entire sip interaction event based on the java language
|
|
1
|
1210
|
February 29, 2024
|
|
Bamboo and WFM Integration
|
|
4
|
1505
|
February 26, 2024
|
|
HRIS - Agent Sync Issue
|
|
4
|
1302
|
February 26, 2024
|
|
Is there a way to get call participant data like the queue name of a call that was transferred from another call flow?
|
|
3
|
1565
|
February 26, 2024
|
|
Connector and Microsoft Power VA (Virtual Agent)
|
|
4
|
1971
|
February 24, 2024
|
|
Shelf Agent Assist Integration - Real Time Transcription
|
|
1
|
1504
|
February 23, 2024
|
|
Simple way to retrieve users of Genesys Desktop Client Application vs those using browser webapp
|
|
1
|
1437
|
February 22, 2024
|