CX Cloud from Genesys and Salesforce - Declined web messaging interaction routing back to the queue
|
|
1
|
1140
|
June 8, 2024
|
Sending Web Survey emails via Custom SMTP
|
|
3
|
1690
|
June 8, 2024
|
Embeddable Framework | React JS
|
|
1
|
1190
|
June 5, 2024
|
CX Cloud from Genesys and Salesforce - Timing Out an Inbound Message interaction
|
|
1
|
1109
|
June 3, 2024
|
How can I know when an agent and customer start talking in a Callback using Eventbridge notifications?
|
|
1
|
1744
|
April 30, 2024
|
Voice transcription to salesforce
|
|
2
|
2195
|
May 31, 2024
|
"Deactivating" state seems to be stuck
|
|
3
|
1117
|
May 27, 2024
|
SCIM2.0 with genesys purecloud error
|
|
2
|
3773
|
April 24, 2024
|
Aws lex bot call flow latency
|
|
3
|
1322
|
May 23, 2024
|
Need logout and Login URL for Azure SSO in UAE ORG
|
|
1
|
1029
|
May 24, 2024
|
Microsoft Teams SCIM presence attribute mapping
|
|
9
|
1752
|
May 22, 2024
|
Error When Enabling the WFM Time-off HRIS Integration
|
|
4
|
1221
|
May 20, 2024
|
Screen Recording based on ANI
|
|
1
|
1063
|
May 19, 2024
|
Email exchange integration
|
|
1
|
1227
|
May 18, 2024
|
Embeddable Framework Integrations -
|
|
4
|
2411
|
May 17, 2024
|
WFM Time-off HRIS Integration Credentials
|
|
4
|
1108
|
May 18, 2024
|
integration:keyboardLogicGCEF
|
|
2
|
1190
|
May 17, 2024
|
Will "ContactSearch" event work for new interaction Email and SMS
|
|
1
|
1197
|
May 15, 2024
|
Genesys Cloud Integration with Mulesoft (Web Service data intergration)
|
|
1
|
1368
|
May 12, 2024
|
Way to bundle Web Services Data Actions
|
|
2
|
1005
|
May 12, 2024
|
Firefox browser support with embedded framework
|
|
2
|
1629
|
May 10, 2024
|
HRIS - Automatic agent sync
|
|
7
|
1451
|
May 10, 2024
|
Getting Null Values while performing User Defined (oAuth) Authentication
|
|
2
|
1036
|
May 9, 2024
|
Messaging - Initiating New Threads/Conversation Despite Unexpired Threading Timelines
|
|
2
|
1074
|
May 10, 2024
|
Embedded Framework waiting for Framework Library
|
|
8
|
1390
|
May 8, 2024
|
Make Calling on behalf of a queue Mandatory
|
|
3
|
1689
|
May 8, 2024
|
YAML exports and Dialogflow integration name
|
|
16
|
2758
|
May 5, 2024
|
The Embedded Framework client doesn't load properly
|
|
4
|
2079
|
May 5, 2024
|
Allowed Data Size for Passing from Genesys Architect IVR to CTI Application (CTI Embeddable Framework)
|
|
1
|
1137
|
May 4, 2024
|
Get Site ID for User
|
|
12
|
1347
|
May 4, 2024
|