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Create UI less agent application running on the backend
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1
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991
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July 29, 2024
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Plan not performing same validations as Apply
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7
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1561
|
July 20, 2024
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AudioHook Monitor Flow & all audio
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2
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2236
|
July 19, 2024
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CX Cloud SSO Integration Procedure w/ In-House CRM
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3
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1199
|
July 19, 2024
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I can’t hang up a preview call
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2
|
1118
|
July 17, 2024
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Get Federation xml from Genesys cloud
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1
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973
|
July 13, 2024
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CX Cloud from Salesforce and Geneys - GDPR
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1
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973
|
July 13, 2024
|
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Salesforce - Event CTI Log
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1
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985
|
July 13, 2024
|
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HRIS not running update/cancel flow
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2
|
1104
|
July 7, 2024
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Issue syncing Salesforce campaign members to Genesys Campaigns contact lists
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1
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1442
|
June 27, 2024
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Filtering by AudioHook
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2
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1141
|
June 28, 2024
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Call Lex V2 Bot always ends up in Intent Fallback
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1
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1273
|
June 28, 2024
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LMS Events in Salesforce
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1
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1087
|
June 24, 2024
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Slowness issues when searching for contacts in a new interaction/transfer
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2
|
1216
|
June 23, 2024
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Deploy webRTC phones for Genesys users with azure (Or Genesys) Automatically
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3
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1486
|
June 22, 2024
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Customer Start and End - calculated duration and event duration not the same
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4
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1637
|
May 22, 2024
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Outbound contact processed - notification
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2
|
1130
|
June 20, 2024
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Unable to sign into Teams app in Genesys desktop app
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3
|
1540
|
June 20, 2024
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Connect Fedramp org to Azure Gov Cognitive Services TTS
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1
|
1151
|
June 20, 2024
|
|
Bug Report - CX Cloud from Genesys and Salesforce (Chat Routing)
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2
|
1333
|
June 17, 2024
|
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SFDC shows Calls as "Task" not "Call" How do I correct this?
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5
|
2049
|
June 3, 2024
|
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Genesys cloud ACD Queue Metrics have value 0
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1
|
1138
|
June 15, 2024
|
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Do EventBridge notifications have limits?
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5
|
3038
|
May 14, 2024
|
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Genesys Focus on Fields
|
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1
|
1097
|
June 14, 2024
|
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Write my GenesysCloud login ID in my SFDC TODO
|
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2
|
1297
|
June 13, 2024
|
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Error while removing outbound_callabletimeset
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2
|
1162
|
June 9, 2024
|
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Use of mTLS certificates on Open Messaging
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1
|
1117
|
June 9, 2024
|
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Questions about AudioHood’s customConfig settings
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1
|
1119
|
June 9, 2024
|
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Error when populating Open Messaging Integration picklist values
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2
|
1399
|
June 8, 2024
|
|
HRIS - Auto-approve rejection
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5
|
1343
|
June 8, 2024
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