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Create UI less agent application running on the backend
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1
|
992
|
July 29, 2024
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Plan not performing same validations as Apply
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7
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1562
|
July 20, 2024
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AudioHook Monitor Flow & all audio
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2
|
2242
|
July 19, 2024
|
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CX Cloud SSO Integration Procedure w/ In-House CRM
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3
|
1205
|
July 19, 2024
|
|
I can’t hang up a preview call
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2
|
1121
|
July 17, 2024
|
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Get Federation xml from Genesys cloud
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1
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974
|
July 13, 2024
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CX Cloud from Salesforce and Geneys - GDPR
|
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1
|
974
|
July 13, 2024
|
|
Salesforce - Event CTI Log
|
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1
|
987
|
July 13, 2024
|
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HRIS not running update/cancel flow
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2
|
1106
|
July 7, 2024
|
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Issue syncing Salesforce campaign members to Genesys Campaigns contact lists
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1
|
1447
|
June 27, 2024
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Filtering by AudioHook
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2
|
1145
|
June 28, 2024
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Call Lex V2 Bot always ends up in Intent Fallback
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1
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1274
|
June 28, 2024
|
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LMS Events in Salesforce
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1
|
1091
|
June 24, 2024
|
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Slowness issues when searching for contacts in a new interaction/transfer
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2
|
1219
|
June 23, 2024
|
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Deploy webRTC phones for Genesys users with azure (Or Genesys) Automatically
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3
|
1496
|
June 22, 2024
|
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Customer Start and End - calculated duration and event duration not the same
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4
|
1638
|
May 22, 2024
|
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Outbound contact processed - notification
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2
|
1131
|
June 20, 2024
|
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Unable to sign into Teams app in Genesys desktop app
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3
|
1541
|
June 20, 2024
|
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Connect Fedramp org to Azure Gov Cognitive Services TTS
|
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1
|
1155
|
June 20, 2024
|
|
Bug Report - CX Cloud from Genesys and Salesforce (Chat Routing)
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|
2
|
1334
|
June 17, 2024
|
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SFDC shows Calls as "Task" not "Call" How do I correct this?
|
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5
|
2050
|
June 3, 2024
|
|
Genesys cloud ACD Queue Metrics have value 0
|
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1
|
1139
|
June 15, 2024
|
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Do EventBridge notifications have limits?
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5
|
3048
|
May 14, 2024
|
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Genesys Focus on Fields
|
|
1
|
1098
|
June 14, 2024
|
|
Write my GenesysCloud login ID in my SFDC TODO
|
|
2
|
1301
|
June 13, 2024
|
|
Error while removing outbound_callabletimeset
|
|
2
|
1163
|
June 9, 2024
|
|
Use of mTLS certificates on Open Messaging
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|
1
|
1118
|
June 9, 2024
|
|
Questions about AudioHood’s customConfig settings
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|
1
|
1120
|
June 9, 2024
|
|
Error when populating Open Messaging Integration picklist values
|
|
2
|
1410
|
June 8, 2024
|
|
HRIS - Auto-approve rejection
|
|
5
|
1344
|
June 8, 2024
|