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Knowing the agent selected from a queue
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2
|
1574
|
December 15, 2023
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Send WhatsApp message from the IVR flow
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1
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1539
|
December 14, 2023
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Transferring user conversations from power virtual agent to Genesys live agent
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7
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1999
|
December 13, 2023
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How to transfer call information to another Org
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5
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2330
|
December 10, 2023
|
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Variable names not being suggested in Functions
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2
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1634
|
December 6, 2023
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How to read a file that I uploaded into the GCCX in Architect
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5
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1736
|
December 1, 2023
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Get particular object value out from JSON?
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4
|
2315
|
November 30, 2023
|
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Record voicemail and notify agent
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5
|
2276
|
November 26, 2023
|
|
Create 'Data' button has gone missing?
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3
|
1553
|
November 24, 2023
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Get interaction type from bot flow?
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2
|
1587
|
November 24, 2023
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Single processing prompt played during sequence
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1
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1581
|
November 23, 2023
|
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Email in Queue flow error does not give consistent data results
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3
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1821
|
November 18, 2023
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Retrieve callback numbers Workfllow
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5
|
1702
|
November 18, 2023
|
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Return back to callflow after a secure flow
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2
|
1827
|
November 17, 2023
|
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No data getting passed to Data Actions
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1
|
1516
|
November 12, 2023
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How to get the transcript for audio feedback - architect flow using IVR
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1
|
1561
|
November 10, 2023
|
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Prevent inbound Bcc email disconnect
|
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5
|
2304
|
November 4, 2023
|
|
How to delete Architect Flow
|
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3
|
1760
|
October 30, 2023
|
|
Flow Outcome Inconsistent Behaviour
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|
2
|
1669
|
October 22, 2023
|
|
Priority Routing in Web Messaging via Salesforce Data Actions
|
|
1
|
1550
|
October 20, 2023
|
|
Mechanism to disconnect/stop infinite auto reply loops
|
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6
|
3013
|
October 21, 2023
|
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How to transform a Variable to a list
|
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4
|
2122
|
October 20, 2023
|
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BotFlow is translating V and W letters
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3
|
1822
|
October 20, 2023
|
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Genesys get position in queue but also filter by skill?
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6
|
1979
|
October 16, 2023
|
|
Looking for a way to Prevent Erroneous Fax Calls to be terminated before Routing
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2
|
1716
|
October 15, 2023
|
|
Editing Email Template Footers
|
|
3
|
2019
|
October 14, 2023
|
|
Routing genesys
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|
1
|
1556
|
October 9, 2023
|
|
Web messaging transfer - Inqueue message flow
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1
|
2057
|
October 5, 2023
|
|
Collect Input block - How to differentiate between No-Input or Invalid-Input?
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1
|
2223
|
October 4, 2023
|
|
Minute offset when using GetCurrentDateTimeUtc()
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1
|
1699
|
September 29, 2023
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