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Knowing the agent selected from a queue
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2
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1451
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December 15, 2023
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Send WhatsApp message from the IVR flow
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1
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1419
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December 14, 2023
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Transferring user conversations from power virtual agent to Genesys live agent
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7
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1842
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December 13, 2023
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How to transfer call information to another Org
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5
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2121
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December 10, 2023
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Variable names not being suggested in Functions
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2
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1525
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December 6, 2023
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How to read a file that I uploaded into the GCCX in Architect
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5
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1613
|
December 1, 2023
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Get particular object value out from JSON?
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4
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2148
|
November 30, 2023
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Record voicemail and notify agent
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5
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2120
|
November 26, 2023
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Create 'Data' button has gone missing?
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3
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1460
|
November 24, 2023
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Get interaction type from bot flow?
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2
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1484
|
November 24, 2023
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Single processing prompt played during sequence
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1
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1456
|
November 23, 2023
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Email in Queue flow error does not give consistent data results
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3
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1681
|
November 18, 2023
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Retrieve callback numbers Workfllow
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5
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1595
|
November 18, 2023
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Return back to callflow after a secure flow
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2
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1690
|
November 17, 2023
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No data getting passed to Data Actions
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1
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1432
|
November 12, 2023
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How to get the transcript for audio feedback - architect flow using IVR
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1
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1472
|
November 10, 2023
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Prevent inbound Bcc email disconnect
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5
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2139
|
November 4, 2023
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How to delete Architect Flow
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3
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1645
|
October 30, 2023
|
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Flow Outcome Inconsistent Behaviour
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2
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1565
|
October 22, 2023
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Priority Routing in Web Messaging via Salesforce Data Actions
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1
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1465
|
October 20, 2023
|
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Mechanism to disconnect/stop infinite auto reply loops
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6
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2754
|
October 21, 2023
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How to transform a Variable to a list
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4
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1939
|
October 20, 2023
|
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BotFlow is translating V and W letters
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3
|
1711
|
October 20, 2023
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Genesys get position in queue but also filter by skill?
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6
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1854
|
October 16, 2023
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Looking for a way to Prevent Erroneous Fax Calls to be terminated before Routing
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2
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1605
|
October 15, 2023
|
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Editing Email Template Footers
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3
|
1848
|
October 14, 2023
|
|
Routing genesys
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1
|
1470
|
October 9, 2023
|
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Web messaging transfer - Inqueue message flow
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1
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1926
|
October 5, 2023
|
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Collect Input block - How to differentiate between No-Input or Invalid-Input?
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1
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2041
|
October 4, 2023
|
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Minute offset when using GetCurrentDateTimeUtc()
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1
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1609
|
September 29, 2023
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