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About the Announcements category
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1
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5155
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August 28, 2017
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Transition to our New Developer Announcement Community Forum!
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3
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617
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August 1, 2025
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New Announcement View on the Developer Center
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1
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165
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July 25, 2025
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Deprecation (but no planned removal) of External Contacts identifierLookup API endpoint
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1
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163
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July 25, 2025
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Removal: Deprecated endpoint GET api/v2/userrecording/{recordingId}/media
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1
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124
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July 25, 2025
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Deprecation - ACD Chat v2.0 support in Genesys Predictive Engagement
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1
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149
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July 25, 2025
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Validation Added to Bulk Contact Update Endpoint
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1
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139
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July 25, 2025
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New Division-Aware Permissions for Outbound Schedule Management
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1
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165
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July 25, 2025
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Fix for Transfer API: Adding Validation for queueName and userDisplayName Parameters
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1
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178
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July 25, 2025
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Deprecation and replacement of permission routing:identityResolution:edit/view
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1
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118
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July 23, 2025
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Removal of WFM delete job endpoints
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1
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145
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July 23, 2025
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Documentation Update: Knowledge v2 Documents Endpoint expand Parameter
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1
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139
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July 23, 2025
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Deprecation Update - ACD Chat v2.0 - Chat Widgets 1.1 & 2.0
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1
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157
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July 23, 2025
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Public API Response Update: "timeZone" Field Format Change
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1
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310
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July 18, 2025
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nConnected metric no longer monitored
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1
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215
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July 18, 2025
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Removal of `stickerIds` field from `api/v2/conversations/messages/{conversationId}/communications/{communicationId}/messages` endpoint
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1
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265
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July 9, 2025
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Static IP Addresses for Genesys Cloud Platform API REST Services
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1
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858
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July 4, 2025
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Permission Change: Update to User Presence Requires presence:userPresence:edit
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1
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320
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July 8, 2025
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Adding email Send permission to existing default behavior
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1
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484
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June 20, 2025
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Additional validation for in-queue and Customer First Callback related flows submitted in the queue object
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1
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480
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June 20, 2025
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Deprecation of (textBody, media, stickers) fields from REST endpoint (“Get conversation message”, "Get messages in batch", "Get message", "Send message") response
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1
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435
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June 20, 2025
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Removing external organization from reverse white pages lookup endpoint response
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1
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421
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June 17, 2025
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Introduction of limits for number of allowed response assets per org
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1
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536
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June 16, 2025
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Introduction of pagination support for GET web deployment configuration versions API endpoint
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1
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506
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June 16, 2025
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Deprecation of Sentiment Setting within Topics from Public API
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1
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399
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June 16, 2025
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Documentation update: Calibration within Evaluation response is reference
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1
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469
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June 16, 2025
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Deprecation and replacement of Create Media endpoint
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1
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457
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June 16, 2025
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Remove /api/v2/analytics/conversations/transcripts/query API
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1
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506
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June 16, 2025
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Schedules endpoint result sortBy field will default to sorting by name
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2
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662
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June 9, 2025
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Removal and Replacement of Partner Billing Usage API
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2
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745
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June 16, 2025
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