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Message Threading
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2
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1216
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June 6, 2024
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Not getting in de-de language
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1
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1038
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June 6, 2024
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I would like to unsubscribe a transcription topic
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1
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1080
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May 30, 2024
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COnverstaion api completed calls
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2
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1241
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May 30, 2024
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Will I get transcriptions through websocket if I call bot flow in queue-call flow
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1
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1086
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May 30, 2024
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Will i get transcriptions through websocket if transfered to agent
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1
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1101
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May 30, 2024
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Not getting transcriptions
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1
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1186
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May 30, 2024
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PATCH /api/v2/conversations/{conversationId}/participants/{participantId} does not work with CONNECTED param
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2
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1711
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May 27, 2024
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Generative AI Bot Capabilities
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3
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2662
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May 25, 2024
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Native support for PVA (as opposed to BYOB)
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1
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1066
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May 25, 2024
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Speech Analytics Topic IDs For Each Conversation ID
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6
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1177
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May 24, 2024
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Which channels is BYOB supported on?
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2
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1080
|
May 24, 2024
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"failed to validate integration" error
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3
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1475
|
May 24, 2024
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Evaluation Answer ID's
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2
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1163
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May 24, 2024
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How to determine if incoming call is a transfer, consult or conference call
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1
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1082
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May 23, 2024
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Disable dynamic queueing
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2
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1123
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May 23, 2024
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Error in Co-browse for voice
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1
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1133
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May 23, 2024
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Computer Telephony Integration (CTI) for 3P IVRs
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7
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1665
|
May 20, 2024
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Reduce S3 allowlist to simplify customer firewall requirements - Genesys Cloud for Salesforce customers need to update their package (UPDATED 19 April 2024)
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1
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1767
|
April 28, 2024
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Send Agentless Message and Receive Response
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7
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1931
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May 19, 2024
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IVR.Priority Export based on Queue
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1
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1054
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May 18, 2024
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Genesys cloud voice
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2
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1202
|
May 18, 2024
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Download Recordings using /api/v2/recording/jobs (Archive Option)
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3
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1611
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May 18, 2024
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Dynamic Sorting Disabled on Skill based campaing
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1
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1189
|
May 18, 2024
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Skills-based dialing campaign dynamic sorting
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1
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1396
|
April 17, 2024
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AudioHook custom JSON
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6
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1347
|
May 16, 2024
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Google Chrome Migration from Manifest V2 to Manifest V3
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1
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1405
|
May 16, 2024
|
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Query related to participants in a conversation
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5
|
1166
|
May 16, 2024
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Show as Unauthorzied, but added to view on al
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7
|
1177
|
May 16, 2024
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Data action get count of agents in the queue
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3
|
1363
|
May 12, 2024
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