|
The Interacting column seems to correspond to the 'OonqueueUsers' metric in the API, whilst the OnQueue column seems to match to the 'Ouserpresences' metric
|
|
5
|
2289
|
November 18, 2017
|
|
Oauth Client Token Request Fails 400, invalid client
|
|
3
|
8039
|
November 9, 2017
|
|
Export skillset of all users in a queue
|
|
4
|
2709
|
October 28, 2017
|
|
SecureInboundFlow return variables to the Script
|
|
3
|
2334
|
October 26, 2017
|
|
Using chat attributes in script
|
|
3
|
2476
|
October 26, 2017
|
|
Remarks in Expressions
|
|
3
|
2198
|
October 22, 2017
|
|
Prompt Variable
|
|
2
|
2306
|
October 21, 2017
|
|
Agent Status and OnQueue?
|
|
2
|
2043
|
October 21, 2017
|
|
Get Current Language
|
|
6
|
3584
|
October 20, 2017
|
|
Agent Presence When NOT RESPONDING
|
|
2
|
3956
|
October 20, 2017
|
|
Presence & Routing Status for Blended Agents
|
|
2
|
2236
|
October 20, 2017
|
|
Agent NOT_RESPONDING "Blips"
|
|
2
|
2889
|
October 20, 2017
|
|
Dynamic Queue Transfer
|
|
5
|
3221
|
October 19, 2017
|
|
Call.CurrentQueue not available in Architect
|
|
5
|
3066
|
October 19, 2017
|
|
Remove skill from interaction within a task?
|
|
4
|
3124
|
October 15, 2017
|
|
Call Flow with Collect Input Data
|
|
2
|
2375
|
September 15, 2017
|
|
Co-Browse in PureCloud
|
|
2
|
2376
|
September 4, 2017
|
|
Architect exports encrypted?
|
|
4
|
1989
|
August 27, 2017
|
|
Architecht Outbound Call Flows Set Participant Data Error
|
|
6
|
1998
|
August 28, 2017
|
|
Unable to send email reply from queue
|
|
2
|
2661
|
August 21, 2017
|
|
503 error against api.mypurecloud.jp
|
|
2
|
2365
|
August 14, 2017
|
|
Customise Chat window
|
|
3
|
1969
|
August 12, 2017
|
|
Callback media type not showing in aggregations
|
|
4
|
1919
|
August 6, 2017
|
|
OUTBOUND, system doesn't recognise fake/wrong numbers
|
|
2
|
2211
|
August 5, 2017
|
|
Twait missing when views are used
|
|
3
|
1909
|
July 30, 2017
|
|
Data Extraction - Time? and in Japan?
|
|
2
|
1952
|
July 22, 2017
|
|
How big of a contact list is too big?
|
|
2
|
2248
|
July 20, 2017
|
|
Newest version of Purecloud Softphone
|
|
3
|
2357
|
July 16, 2017
|
|
Displaying country of origin through Screenpop in Architect
|
|
4
|
2184
|
July 15, 2017
|
|
How pass input from IVR to script page?
|
|
8
|
3400
|
July 14, 2017
|