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MS Teams and Genesys status not Sych
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12
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2541
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December 3, 2023
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TPIN setup in IVR
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2
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1563
|
December 2, 2023
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|
Will websocket connection closes automatically?
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3
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1891
|
December 2, 2023
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Callback Metrics - Acceptance and Offered
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1
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1377
|
December 1, 2023
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Extended voice transcription service (EVTS) does not works for "ask for slot"
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1
|
1514
|
December 1, 2023
|
|
Team Lead - Not able to get data from API
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3
|
1564
|
November 30, 2023
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Translation map syntax for Json Array Object
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1
|
1592
|
November 29, 2023
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Conversations events from EventBridge
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3
|
2161
|
November 27, 2023
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Retrieve json values in architect
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2
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2673
|
November 27, 2023
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How to return translated JSON response to output in Data action?
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1
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1657
|
November 26, 2023
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Task Management release
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2
|
1407
|
November 23, 2023
|
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getConversationsRecordings response gives object instead of array?
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1
|
1374
|
November 19, 2023
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Data action to check Agent is Active in a specific Queue
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3
|
2861
|
November 19, 2023
|
|
Couldn't run Genesys Cloud WebRTC iOS SDK in anyway possible
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7
|
1858
|
November 18, 2023
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|
Mask profanity/sensitive information in Messages
|
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2
|
2108
|
November 17, 2023
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|
Pure Cloud - Subscribe for a topic, that will notify about call events for all agents/extensions
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1
|
1389
|
November 17, 2023
|
|
Desired Architect - Inbound Message Flow End Without Disconnect Block
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4
|
1624
|
November 17, 2023
|
|
Create callback trough trigger
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4
|
1715
|
November 16, 2023
|
|
Communicate mobile APP
|
|
2
|
1549
|
November 16, 2023
|
|
What are some really cool things you've built with Genesys Cloud?
|
|
1
|
1379
|
November 13, 2023
|
|
Use variable from first bot flow as intent in the second bot flow
|
|
1
|
1439
|
November 13, 2023
|
|
SMS or Email Alert from Websocket notification
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|
1
|
1389
|
November 12, 2023
|
|
Https://developer.genesys.cloud/blueprints/automated-callback-blueprint/#create-a-queue-to-handle-automated-callbacks
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|
1
|
1375
|
November 12, 2023
|
|
Exploring endpoint to download recording
|
|
1
|
1381
|
November 12, 2023
|
|
Send response as a text to genesys
|
|
4
|
1575
|
November 11, 2023
|
|
Send a text to genesys cloud and then to user
|
|
3
|
1719
|
November 11, 2023
|
|
Error 429 - Rate limit exceeded the maximum. Retry the request in [24] seconds
|
|
7
|
6810
|
November 10, 2023
|
|
OAuth Secrets rotation
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|
1
|
1512
|
November 10, 2023
|
|
Will GDPR Delete API delete full interaction data?
|
|
8
|
2386
|
November 10, 2023
|
|
/api/v2/analytics/users/details/query - returns No Data
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|
4
|
1643
|
November 10, 2023
|