The Interacting column seems to correspond to the 'OonqueueUsers' metric in the API, whilst the OnQueue column seems to match to the 'Ouserpresences' metric
|
|
5
|
2287
|
November 18, 2017
|
Oauth Client Token Request Fails 400, invalid client
|
|
3
|
8027
|
November 9, 2017
|
Export skillset of all users in a queue
|
|
4
|
2707
|
October 28, 2017
|
SecureInboundFlow return variables to the Script
|
|
3
|
2330
|
October 26, 2017
|
Using chat attributes in script
|
|
3
|
2469
|
October 26, 2017
|
Remarks in Expressions
|
|
3
|
2191
|
October 22, 2017
|
Prompt Variable
|
|
2
|
2299
|
October 21, 2017
|
Agent Status and OnQueue?
|
|
2
|
2036
|
October 21, 2017
|
Get Current Language
|
|
6
|
3581
|
October 20, 2017
|
Agent Presence When NOT RESPONDING
|
|
2
|
3954
|
October 20, 2017
|
Presence & Routing Status for Blended Agents
|
|
2
|
2234
|
October 20, 2017
|
Agent NOT_RESPONDING "Blips"
|
|
2
|
2887
|
October 20, 2017
|
Dynamic Queue Transfer
|
|
5
|
3202
|
October 19, 2017
|
Call.CurrentQueue not available in Architect
|
|
5
|
3063
|
October 19, 2017
|
Remove skill from interaction within a task?
|
|
4
|
3122
|
October 15, 2017
|
Call Flow with Collect Input Data
|
|
2
|
2373
|
September 15, 2017
|
Co-Browse in PureCloud
|
|
2
|
2374
|
September 4, 2017
|
Architect exports encrypted?
|
|
4
|
1982
|
August 27, 2017
|
Architecht Outbound Call Flows Set Participant Data Error
|
|
6
|
1996
|
August 28, 2017
|
Unable to send email reply from queue
|
|
2
|
2659
|
August 21, 2017
|
503 error against api.mypurecloud.jp
|
|
2
|
2363
|
August 14, 2017
|
Customise Chat window
|
|
3
|
1962
|
August 12, 2017
|
Callback media type not showing in aggregations
|
|
4
|
1917
|
August 6, 2017
|
OUTBOUND, system doesn't recognise fake/wrong numbers
|
|
2
|
2209
|
August 5, 2017
|
Twait missing when views are used
|
|
3
|
1907
|
July 30, 2017
|
Data Extraction - Time? and in Japan?
|
|
2
|
1950
|
July 22, 2017
|
How big of a contact list is too big?
|
|
2
|
2241
|
July 20, 2017
|
Newest version of Purecloud Softphone
|
|
3
|
2355
|
July 16, 2017
|
Displaying country of origin through Screenpop in Architect
|
|
4
|
2182
|
July 15, 2017
|
How pass input from IVR to script page?
|
|
8
|
3398
|
July 14, 2017
|