|
Assistance Needed with customer.end Trigger Event Configuration
|
|
5
|
2678
|
May 8, 2024
|
|
Press 0 to transfer call at anytime in call flow
|
|
3
|
2065
|
April 17, 2024
|
|
Voicemail End Trigger
|
|
5
|
2230
|
April 13, 2024
|
|
Trigger with user.start
|
|
1
|
2221
|
April 5, 2024
|
|
Changing Language on manual outbound interaction? (non-campaign)
|
|
2
|
2648
|
March 19, 2024
|
|
How to get conversation start date/time from a trigger or workflow?
|
|
2
|
2714
|
March 18, 2024
|
|
Trigger doesnt fire workflow and or conversationId is not found
|
|
5
|
2299
|
March 10, 2024
|
|
Triggers UI now includes all configuration options!
|
|
2
|
2245
|
February 29, 2024
|
|
ConversationId not populated
|
|
3
|
2152
|
February 23, 2024
|
|
Help with attaching conversation Data using v2.detail.events.conversation.{id}.acd.start trigger
|
|
4
|
3130
|
February 11, 2024
|
|
Trying to understand limits on Triggers and Workflows
|
|
3
|
3246
|
February 9, 2024
|
|
What happens if a Trigger doesn't work
|
|
3
|
2282
|
February 8, 2024
|
|
Create trigger for speech analytics
|
|
2
|
2141
|
February 8, 2024
|
|
Help with setting trigger for v2.detail.events.conversation.{id}.attributes
|
|
2
|
2032
|
February 7, 2024
|
|
Clarification on CustomerEndEvent
|
|
2
|
2186
|
February 2, 2024
|
|
Trigger: ACW Event specific WrapUP Code
|
|
5
|
3169
|
January 14, 2024
|
|
Getting an User-Unhandled exception
|
|
1
|
1802
|
January 11, 2024
|
|
Trigger on user.{id}.activity retrieve data on Wrokflow
|
|
4
|
2381
|
January 11, 2024
|
|
Notification on schedule group change
|
|
2
|
1965
|
December 28, 2023
|
|
Capturing Survey Events?
|
|
2
|
1872
|
December 15, 2023
|
|
Attribute Trigger
|
|
1
|
1851
|
December 3, 2023
|
|
Trigger for abandoned calls
|
|
5
|
3195
|
November 23, 2023
|
|
Get current queue by conversation ID?
|
|
1
|
2157
|
November 16, 2023
|
|
Need to fetch Agent Id from trigger event
|
|
6
|
2288
|
November 11, 2023
|
|
JSON in Workflow
|
|
6
|
2315
|
November 9, 2023
|
|
Scheduled callback cancelation
|
|
3
|
2556
|
October 28, 2023
|
|
Potentially very useful new Architect action
|
|
1
|
1742
|
October 20, 2023
|
|
New Trigger UI welcome but missing best option
|
|
2
|
1914
|
October 20, 2023
|
|
Workflow not invoked by trigger following digital campaign conversation
|
|
2
|
2066
|
October 15, 2023
|
|
What exactly is (are?) "Triggers"? Sounds like a new API or something
|
|
2
|
2051
|
October 15, 2023
|