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Assistance Needed with customer.end Trigger Event Configuration
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5
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2503
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May 8, 2024
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Press 0 to transfer call at anytime in call flow
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3
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1964
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April 17, 2024
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Voicemail End Trigger
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5
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2098
|
April 13, 2024
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Trigger with user.start
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1
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2111
|
April 5, 2024
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Changing Language on manual outbound interaction? (non-campaign)
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2
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2473
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March 19, 2024
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How to get conversation start date/time from a trigger or workflow?
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2
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2541
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March 18, 2024
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Trigger doesnt fire workflow and or conversationId is not found
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5
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2195
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March 10, 2024
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Triggers UI now includes all configuration options!
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2
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2154
|
February 29, 2024
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ConversationId not populated
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3
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2048
|
February 23, 2024
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Help with attaching conversation Data using v2.detail.events.conversation.{id}.acd.start trigger
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4
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2887
|
February 11, 2024
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Trying to understand limits on Triggers and Workflows
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3
|
2944
|
February 9, 2024
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What happens if a Trigger doesn't work
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3
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2155
|
February 8, 2024
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Create trigger for speech analytics
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2
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2017
|
February 8, 2024
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Help with setting trigger for v2.detail.events.conversation.{id}.attributes
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2
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1898
|
February 7, 2024
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Clarification on CustomerEndEvent
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2
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2065
|
February 2, 2024
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Trigger: ACW Event specific WrapUP Code
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5
|
2941
|
January 14, 2024
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Getting an User-Unhandled exception
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1
|
1714
|
January 11, 2024
|
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Trigger on user.{id}.activity retrieve data on Wrokflow
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4
|
2247
|
January 11, 2024
|
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Notification on schedule group change
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2
|
1857
|
December 28, 2023
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Capturing Survey Events?
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2
|
1760
|
December 15, 2023
|
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Attribute Trigger
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1
|
1738
|
December 3, 2023
|
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Trigger for abandoned calls
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5
|
2965
|
November 23, 2023
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Get current queue by conversation ID?
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1
|
2026
|
November 16, 2023
|
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Need to fetch Agent Id from trigger event
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6
|
2126
|
November 11, 2023
|
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JSON in Workflow
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6
|
2151
|
November 9, 2023
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Scheduled callback cancelation
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3
|
2381
|
October 28, 2023
|
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Potentially very useful new Architect action
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1
|
1638
|
October 20, 2023
|
|
New Trigger UI welcome but missing best option
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2
|
1800
|
October 20, 2023
|
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Workflow not invoked by trigger following digital campaign conversation
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2
|
1976
|
October 15, 2023
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|
What exactly is (are?) "Triggers"? Sounds like a new API or something
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2
|
1952
|
October 15, 2023
|