|
What scenarios cause multiple recording media URIs?
|
|
6
|
1649
|
June 17, 2024
|
|
What triggers an interact segment for emails and messages?
|
|
1
|
1360
|
June 13, 2024
|
|
Clarification about recording metadata times and file length
|
|
11
|
2476
|
June 10, 2024
|
|
Access token persistence
|
|
2
|
1344
|
June 7, 2024
|
|
Query related to Aggregate Endpoints
|
|
6
|
1402
|
June 6, 2024
|
|
Join or unjoin a set of queues for a user using .NET SDK
|
|
4
|
1452
|
June 3, 2024
|
|
Botconnector - passing custom attributes between GC and external Webhook
|
|
2
|
1451
|
May 31, 2024
|
|
Determining if an agent is logged into WebRTC Helper
|
|
1
|
1687
|
May 30, 2024
|
|
Genesys sdk is forcing to use NewtonSoft.Json instead of System.Text.Json
|
|
10
|
1554
|
May 29, 2024
|
|
Query related to endpoint Query for conversation details
|
|
16
|
2064
|
May 28, 2024
|
|
PostConversationsChatParticipantReplaceAsync permissions?
|
|
5
|
1523
|
May 26, 2024
|
|
Missing subject on Email Notification in UI
|
|
5
|
1575
|
May 18, 2024
|
|
Bulk recording download vs Single download format difference
|
|
1
|
1437
|
May 11, 2024
|
|
Query related to User and Agent Login time and Logout time of a day
|
|
5
|
1769
|
May 11, 2024
|
|
Data discrepancy between conversation jobs endpoint and conversation query endpoint
|
|
7
|
1984
|
April 13, 2024
|
|
PureCloudPlatform.Client.V2.Client.ApiException: 'Error calling GetUsersMe: Cannot send a content-body with this verb-type.'
|
|
1
|
1282
|
May 4, 2024
|
|
Queries Evaluations Endpoint /api/v2/quality/evaluations/query completion date not matching with Genesys UI
|
|
5
|
1677
|
April 29, 2024
|
|
Endpoints not maintaining standard properties related to Modified date
|
|
7
|
1658
|
March 14, 2024
|
|
Delete contacts based on a conditions
|
|
4
|
1451
|
April 14, 2024
|
|
.NET SDK doesn't work for the async methods
|
|
5
|
1524
|
April 13, 2024
|
|
Restclient property is not public
|
|
5
|
1546
|
April 13, 2024
|
|
Download entire ContactList
|
|
3
|
1524
|
April 13, 2024
|
|
Calculating Average ACW
|
|
4
|
2550
|
April 6, 2024
|
|
Query related to Conversations End Time
|
|
4
|
1485
|
April 5, 2024
|
|
Mismatch in Swagger response model and actual response
|
|
1
|
1425
|
April 5, 2024
|
|
Conversation Results API does not bring data from 02-25-2024 to 02-29-2024
|
|
4
|
1387
|
March 4, 2024
|
|
Audio order for Recordings
|
|
1
|
1301
|
March 31, 2024
|
|
What scenarios will result in multiple mediaURI entities?
|
|
1
|
1358
|
March 28, 2024
|
|
Query related to agent count for a time interval
|
|
5
|
1610
|
March 24, 2024
|
|
Query related to Evaluation
|
|
2
|
1500
|
March 19, 2024
|