|
WFM Schedule does not includes grayed-out agent on api response
|
|
1
|
1326
|
May 23, 2020
|
|
Get Participant Data action
|
|
3
|
2219
|
May 21, 2020
|
|
How long after sending a voicemail is the voicemail recording available?
|
|
2
|
1481
|
May 21, 2020
|
|
Callback CallerId
|
|
2
|
1068
|
May 21, 2020
|
|
Conversation Style Data - IVR GenesysCloud
|
|
5
|
2497
|
May 21, 2020
|
|
Screenshare APIs for native mobile client implementation
|
|
3
|
1828
|
May 20, 2020
|
|
Purchase PureCloud Voice DIDs via API
|
|
2
|
1910
|
May 18, 2020
|
|
Fetch voicemail messageID from conversationID
|
|
2
|
1755
|
May 18, 2020
|
|
Recording Metadata API
|
|
2
|
2286
|
May 18, 2020
|
|
Notification Ping/Pong
|
|
3
|
2362
|
May 17, 2020
|
|
Issue on Authorization Roles request
|
|
13
|
2751
|
May 17, 2020
|
|
Error creating response in existing responseGroup
|
|
6
|
1183
|
May 16, 2020
|
|
Day Light Saving
|
|
10
|
3205
|
May 16, 2020
|
|
Message threading purecloud
|
|
3
|
2765
|
May 16, 2020
|
|
API to check User Status (Logged In vs Logged Out)
|
|
6
|
4319
|
May 16, 2020
|
|
Estimated Wait Time Off
|
|
2
|
2048
|
May 16, 2020
|
|
How to get the number of Active Users that can be checked in "Admin > Account Settings > Subscription" using the API
|
|
3
|
1731
|
May 16, 2020
|
|
Get current id conversation
|
|
3
|
2527
|
May 16, 2020
|
|
PureCloud API batch download conversations to S3 issue
|
|
6
|
3688
|
May 16, 2020
|
|
Single call to get tAgentRoutingStatus
|
|
6
|
1390
|
May 15, 2020
|
|
Get message history from webchats
|
|
2
|
1318
|
May 14, 2020
|
|
Transfer call to flow while agent stays on the line
|
|
2
|
2105
|
May 11, 2020
|
|
Play custom Agent Greeting when they pickup
|
|
2
|
5003
|
May 11, 2020
|
|
Get Channel Id for Notification subscription
|
|
3
|
2802
|
May 10, 2020
|
|
startAcwTime not populated until after acw is completed
|
|
2
|
928
|
May 10, 2020
|
|
Api analytics endpoint returns different conversationEnd dates
|
|
4
|
1516
|
May 10, 2020
|
|
Remove work address
|
|
2
|
1770
|
May 10, 2020
|
|
Service Level Abandon
|
|
4
|
1288
|
May 9, 2020
|
|
Updating a phone base setting in .NET
|
|
4
|
1892
|
May 8, 2020
|
|
Update ringnumber for multiple queues
|
|
2
|
2090
|
May 8, 2020
|