|
User presence and Routing status
|
|
5
|
2696
|
October 30, 2020
|
|
Access token request not returning token?
|
|
9
|
6400
|
October 29, 2020
|
|
Programmatically Transferring A Call
|
|
3
|
2196
|
October 29, 2020
|
|
Handling transfer calls
|
|
3
|
1622
|
October 26, 2020
|
|
How to get billing data from Genesys cloud to an external billing system?
|
|
1
|
1951
|
October 25, 2020
|
|
GET /api/v2/externalcontacts/scan/contacts
|
|
3
|
1315
|
October 25, 2020
|
|
Secured Pause API
|
|
2
|
2000
|
October 25, 2020
|
|
V2.workforcemanagement.managementunits.{id} notification
|
|
3
|
1840
|
October 23, 2020
|
|
Issue with List Integrations API
|
|
3
|
1262
|
October 23, 2020
|
|
GDPR - Chat Emails
|
|
4
|
1657
|
October 22, 2020
|
|
Announcement: Ruby SDK - End of Life
|
|
1
|
3253
|
October 18, 2020
|
|
Implicit Grant Token life with SSO vs GC login
|
|
7
|
3626
|
October 18, 2020
|
|
Permission enforcement for notifications
|
|
8
|
2703
|
October 16, 2020
|
|
Division permissions issue
|
|
2
|
2796
|
October 15, 2020
|
|
Need guidance on how to filter internal/external interactions using the Purecloud API
|
|
4
|
2065
|
October 15, 2020
|
|
Query conversation detail on live interaction?
|
|
3
|
1685
|
October 15, 2020
|
|
Activate Emergency through API
|
|
2
|
2804
|
October 15, 2020
|
|
Read ContactList as a Stream 403 Forbidden
|
|
4
|
1443
|
October 11, 2020
|
|
Remove disconnected interaction from SLA calculations
|
|
2
|
1331
|
October 11, 2020
|
|
GDPR - Delete / Anonymise all data older then X months
|
|
6
|
1808
|
October 11, 2020
|
|
QualityAPI - evaluations/scoring
|
|
5
|
2322
|
October 11, 2020
|
|
Update Conversation Attributes from Salesforce
|
|
2
|
2560
|
October 10, 2020
|
|
Duplicate interaction by API
|
|
1
|
1979
|
September 14, 2020
|
|
Permission enforcement for notification topics enable
|
|
7
|
1283
|
October 10, 2020
|
|
Error when posting flow version
|
|
7
|
2259
|
October 8, 2020
|
|
How to get Adherence Data
|
|
3
|
3109
|
October 6, 2020
|
|
GDPR UPDATE Request to replace a phone number
|
|
2
|
1396
|
October 5, 2020
|
|
Calcule oServiceLevel
|
|
2
|
1703
|
October 5, 2020
|
|
Get shift trade users vs management unit users
|
|
5
|
2249
|
October 5, 2020
|
|
GET - Too Many Requested Results
|
|
3
|
1734
|
October 4, 2020
|