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Define outbound email address when create queue
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2
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482
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February 9, 2025
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Genysys JS sdk command for downloading chat Transcripts
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1
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433
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February 10, 2025
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Quality Assurance for New Version Releases of SDKs and APIs
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1
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530
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February 10, 2025
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Search Prior IVR Usage via DataAction Searching By Phone Number
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1
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492
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February 8, 2025
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Update of Divisions on several SkillGroups results in error
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3
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508
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February 8, 2025
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Unable to retrieve agentschedules after moving management unit to a new business unit
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3
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576
|
February 7, 2025
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Filtering outbound contactlist
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1
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512
|
February 7, 2025
|
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InBound Flow registers records in the contact list
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1
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434
|
February 7, 2025
|
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Using the Collaborate Chat API in Scripts
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1
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401
|
February 7, 2025
|
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Missing attributes in Python SDK Response
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5
|
616
|
February 7, 2025
|
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Transcript Search API - Too many expected results error
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1
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444
|
February 7, 2025
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Participant attributes related to an ended conversation is not reflected in conversation jobs endpoint
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6
|
629
|
February 7, 2025
|
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QA Review of Email
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4
|
658
|
February 5, 2025
|
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Download multiples recordings
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1
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453
|
February 2, 2025
|
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Creating a Function Data Action via CX as Code
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2
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697
|
February 1, 2025
|
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Conversations missing
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5
|
650
|
February 1, 2025
|
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/analytics/evaluations/aggregates/query includes RETRACTED evaluations
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3
|
510
|
February 1, 2025
|
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Regarding the update of the "Delete Date" for interactions on the same day
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2
|
548
|
February 1, 2025
|
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Wrapupcodemappings - Showing changes in plan with no config change
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1
|
493
|
January 22, 2025
|
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Genesys Outbound campaign Agentless using API
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2
|
716
|
January 23, 2025
|
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Which API for Agent and Queue Performance Data?
|
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2
|
727
|
January 19, 2025
|
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How to get statistics on state transitions for all users
|
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3
|
642
|
January 19, 2025
|
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Wfm.unauthorized.for.any.team.members Error
|
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11
|
680
|
January 18, 2025
|
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Threaded SMS messages
|
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6
|
637
|
January 17, 2025
|
|
Dockerized CLI (CI/CD)
|
|
2
|
639
|
January 17, 2025
|
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API Error: 400 - group memberDivisions count exceeds the limit of 50
|
|
10
|
1242
|
December 17, 2024
|
|
Grouping by externalTag not working in /api/v2/analytics/conversations/aggregates/query
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1
|
522
|
January 16, 2025
|
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Implicit Grant rate limits
|
|
1
|
544
|
January 16, 2025
|
|
What API Stats for "Other" indicate?
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|
1
|
539
|
January 12, 2025
|
|
How to identify that a user successfully logged in with Microsoft Azure single sign on?
|
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1
|
555
|
January 11, 2025
|