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Filtering calls by segments - any way to include *AND* exclude?
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3
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2618
|
September 3, 2021
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PostAnalyticsUsersDetailsQuery and agent activity
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3
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1752
|
September 3, 2021
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Voice Transcript Content by Topic
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4
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3050
|
September 3, 2021
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How to get Conversation Call information
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3
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2482
|
September 3, 2021
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Historical Adherence API
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7
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3099
|
September 2, 2021
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Change hold prompt through API
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2
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2159
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September 2, 2021
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How to get the UserID based on the AgentId
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4
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3608
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September 2, 2021
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APIException error
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4
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3256
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September 2, 2021
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Working with multiple clients credentials
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2
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2420
|
September 2, 2021
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Time Off Request API
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2
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2269
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August 30, 2021
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Update User Division
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3
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2895
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August 30, 2021
|
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Calls transferred from one queue to another - conversations details and queue filter behavior?
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4
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2289
|
August 29, 2021
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Open Messaging API Customer Avatar
|
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2
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2277
|
August 29, 2021
|
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Activity codes in PostWorkforcemanagementBusinessunitAgentschedulesSearch
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3
|
2212
|
August 29, 2021
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Incorrect auth applied when sending guest chat message
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3
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1899
|
August 28, 2021
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ERROR Call to Logout
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1
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1452
|
August 28, 2021
|
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Bulk Download Recordings
|
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4
|
2729
|
August 28, 2021
|
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Disconnect Type and Segment Type Descriptions
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6
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4970
|
August 27, 2021
|
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Salesforce CTI Extension - ScreenPop Multiple Records
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3
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2973
|
August 27, 2021
|
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Grant - Authorization Code...errorKey=tooManyRedirects
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3
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1930
|
August 26, 2021
|
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Notifications for interval/Day queue activity
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5
|
2619
|
August 25, 2021
|
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Queues observations API different result between Python script and Developer tool
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16
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2999
|
August 23, 2021
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creating a callback
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2
|
1633
|
August 23, 2021
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Phone bulk Import Csv: Not able to handle comma delimited values for site name
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2
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1580
|
August 23, 2021
|
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Agent status summary - BuAgentScheduleActivity
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3
|
1863
|
August 23, 2021
|
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Web chat configuration Android /IOS
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1
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1839
|
August 23, 2021
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Send conversation including attachment from website
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2
|
1859
|
August 22, 2021
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Getting NPE When using NotificationListener
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4
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1595
|
August 22, 2021
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Verifying a channel still exists and is valid
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6
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2004
|
August 21, 2021
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Getting all Notifications for Calls for a User - Calls vs Callbacks
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2
|
1806
|
August 21, 2021
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