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CX Cloud from Genesys and Salesforce - Declined web messaging interaction routing back to the queue
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1
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1144
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June 8, 2024
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Sending Web Survey emails via Custom SMTP
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3
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1699
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June 8, 2024
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Embeddable Framework | React JS
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1
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1195
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June 5, 2024
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CX Cloud from Genesys and Salesforce - Timing Out an Inbound Message interaction
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1
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1114
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June 3, 2024
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How can I know when an agent and customer start talking in a Callback using Eventbridge notifications?
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1
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1749
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April 30, 2024
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Voice transcription to salesforce
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2
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2202
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May 31, 2024
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"Deactivating" state seems to be stuck
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3
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1121
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May 27, 2024
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SCIM2.0 with genesys purecloud error
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2
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3777
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April 24, 2024
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Aws lex bot call flow latency
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3
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1328
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May 23, 2024
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Need logout and Login URL for Azure SSO in UAE ORG
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1
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1033
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May 24, 2024
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Microsoft Teams SCIM presence attribute mapping
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9
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1757
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May 22, 2024
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Error When Enabling the WFM Time-off HRIS Integration
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4
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1227
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May 20, 2024
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Screen Recording based on ANI
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1
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1068
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May 19, 2024
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Email exchange integration
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1
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1232
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May 18, 2024
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Embeddable Framework Integrations -
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4
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2420
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May 17, 2024
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WFM Time-off HRIS Integration Credentials
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4
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1114
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May 18, 2024
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integration:keyboardLogicGCEF
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2
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1196
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May 17, 2024
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Will "ContactSearch" event work for new interaction Email and SMS
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1
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1201
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May 15, 2024
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Genesys Cloud Integration with Mulesoft (Web Service data intergration)
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1
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1373
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May 12, 2024
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Way to bundle Web Services Data Actions
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2
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1009
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May 12, 2024
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Firefox browser support with embedded framework
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2
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1633
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May 10, 2024
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HRIS - Automatic agent sync
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7
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1455
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May 10, 2024
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Getting Null Values while performing User Defined (oAuth) Authentication
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2
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1040
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May 9, 2024
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Messaging - Initiating New Threads/Conversation Despite Unexpired Threading Timelines
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2
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1081
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May 10, 2024
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Embedded Framework waiting for Framework Library
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8
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1394
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May 8, 2024
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Make Calling on behalf of a queue Mandatory
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3
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1697
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May 8, 2024
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YAML exports and Dialogflow integration name
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16
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2763
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May 5, 2024
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The Embedded Framework client doesn't load properly
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4
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2085
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May 5, 2024
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Allowed Data Size for Passing from Genesys Architect IVR to CTI Application (CTI Embeddable Framework)
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1
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1143
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May 4, 2024
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Get Site ID for User
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12
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1354
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May 4, 2024
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