|
Sending real-time notifications to the client application
|
|
2
|
1379
|
February 10, 2024
|
|
How do I prevent custom filters from being changed?
|
|
1
|
1270
|
February 10, 2024
|
|
Google Chrome’s Phasing Out of Third-Party Cookies affected Embeded Client (Salesforce
|
|
20
|
5283
|
February 9, 2024
|
|
Bulk Download recordings not appearing in S3 bucket after 24 hours
|
|
3
|
1989
|
February 8, 2024
|
|
Failure for Queue - media_settings_callback - enable_auto_answer
|
|
2
|
1365
|
February 5, 2024
|
|
Workforce Management system integrate with Genesys Cloud
|
|
6
|
2771
|
February 3, 2024
|
|
Using Platform Embeddable Framework, cannot customize attributes displayed in Interaction view
|
|
3
|
2184
|
February 2, 2024
|
|
Retrieve UUI on Refer Scenario
|
|
2
|
1870
|
February 2, 2024
|
|
Embedded Framework - How to access HTML document of interaction detail view
|
|
1
|
1678
|
January 20, 2024
|
|
Embedded framework not accessible
|
|
3
|
1549
|
January 20, 2024
|
|
DTMF Permissions
|
|
2
|
1668
|
January 17, 2024
|
|
Error: prompt file not transcoded
|
|
8
|
2008
|
January 16, 2024
|
|
Question on Genesys Apex Job (DataCollectionJob )
|
|
2
|
1463
|
January 15, 2024
|
|
Issue with genesyscloud_architect_schedules
|
|
4
|
1535
|
January 13, 2024
|
|
Event containing a v2.detail.events.conversation.{id}.user.end without having a v2.detail.events.conversation.{id}.user.start
|
|
1
|
2508
|
December 12, 2023
|
|
Can SSO reliably work for an integrated app?
|
|
10
|
3645
|
January 12, 2024
|
|
Terraform: genesyscloud_script forces replacement
|
|
9
|
1983
|
January 11, 2024
|
|
Chrome 3rd party cookie phase out and the state of embedded clients
|
|
4
|
2123
|
January 7, 2024
|
|
The 'location' value '$genesyscloud_archy_location' ( source - command line parameter ) is not in the allowable value
|
|
3
|
1841
|
January 4, 2024
|
|
When will web message chat history be accessible after wrap up?
|
|
1
|
1442
|
January 5, 2024
|
|
Work around for removing "Other phone" for MS Teams integration
|
|
1
|
2760
|
January 3, 2024
|
|
How can I identify when an agent started and finished interacting with customer through EventBridge notifications?
|
|
0
|
2164
|
December 4, 2023
|
|
"Walk-in" interaction tracking through Genesys cloud
|
|
2
|
2444
|
December 30, 2023
|
|
2half day Time off Request made on same day ONLY and only one entry get canceled
|
|
2
|
1357
|
December 30, 2023
|
|
EventBridge not raising outbound events (v2.detail.events.conversation.{id}.outbound)
|
|
11
|
5424
|
November 28, 2023
|
|
Callers that leave a voicemail results in no number or a wrong number to call back
|
|
5
|
2008
|
December 27, 2023
|
|
Embedded client getAuthToken action failing
|
|
5
|
2377
|
December 27, 2023
|
|
How to pass Participant data on screenpop in Salesforce CTIExtension
|
|
1
|
1840
|
December 27, 2023
|
|
How to perform screen pop in message interactions
|
|
3
|
2216
|
December 24, 2023
|
|
App not authorized to use scope [diagnostic]
|
|
5
|
3025
|
December 24, 2023
|