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How to import SMS-enabled Active DID into Genesys cloud
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1
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448
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March 13, 2025
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Show alert on salesforce integration with genesys
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1
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481
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March 10, 2025
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Azure AD SCIM Profile Skills & Certification
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1
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473
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March 8, 2025
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Integrations - what oAuth is it using
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4
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525
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March 9, 2025
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Issue with Interaction Logs: they aren't showing when doing a consult and no documentation regarding a cancel consultation!
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1
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465
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March 9, 2025
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Genesys Cloud to Teams presence sync
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3
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585
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March 6, 2025
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Error while trying to add agent as a participant to an ongoing ACD conversation
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2
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492
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March 3, 2025
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SMS Channel requirement for communicate license users
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7
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784
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March 2, 2025
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Premium App not visible in the Apps menu
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8
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693
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March 1, 2025
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HRIS Integration Get Agents
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6
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604
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March 1, 2025
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CX Cloud from from Salesforce and Genesys: Enhanced Status Sync Error
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1
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598
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February 28, 2025
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Genesys Cloud Functions runtimes roadmap
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3
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668
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February 28, 2025
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Genesys Cloud Functions credentials caching
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6
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622
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February 28, 2025
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Embeddable does not receive drop event on consult transfer
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1
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559
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February 23, 2025
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Do Genesys Cloud Functions require AWS account?
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7
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607
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February 24, 2025
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AudioHook Monitor activation error
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2
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641
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February 24, 2025
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Genesys UI not recognizing local IIS client app
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1
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442
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February 23, 2025
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Email and Web messagign translator
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1
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462
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February 23, 2025
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Group Owner removal through TF not working
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6
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748
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February 22, 2025
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Excessive New Relic Warning Logs in Genesys Cloud Agent Desktop Console
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1
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650
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February 21, 2025
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Any specific key to identify the call is transferred from one Agent to another Agent
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5
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607
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February 20, 2025
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Integrate with Google Reviews
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1
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438
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February 21, 2025
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Client Credentials token not authorised in Postman
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2
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461
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February 20, 2025
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IMAP Integration
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4
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533
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February 20, 2025
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Azure Entra ID - Role Attribute
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2
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616
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February 16, 2025
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Embeddable Framework cookie settings SameSite=None;Secure
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1
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484
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February 16, 2025
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Microsoft Teams Presence Sync
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4
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977
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February 12, 2025
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Salesforce - Manual Dials to flag account information in Genesys interaction detail
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1
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484
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February 13, 2025
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Zendesk On behalf of queue
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1
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448
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February 13, 2025
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Populating Call details on Salesforce Case object directly
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1
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583
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February 6, 2025
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