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Knowing the agent selected from a queue
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2
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1565
|
December 15, 2023
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Send WhatsApp message from the IVR flow
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1
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1537
|
December 14, 2023
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Transferring user conversations from power virtual agent to Genesys live agent
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7
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1990
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December 13, 2023
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How to transfer call information to another Org
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5
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2318
|
December 10, 2023
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Variable names not being suggested in Functions
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2
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1630
|
December 6, 2023
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How to read a file that I uploaded into the GCCX in Architect
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5
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1721
|
December 1, 2023
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Get particular object value out from JSON?
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4
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2311
|
November 30, 2023
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Record voicemail and notify agent
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5
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2267
|
November 26, 2023
|
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Create 'Data' button has gone missing?
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3
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1545
|
November 24, 2023
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Get interaction type from bot flow?
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2
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1574
|
November 24, 2023
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Single processing prompt played during sequence
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1
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1577
|
November 23, 2023
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Email in Queue flow error does not give consistent data results
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3
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1815
|
November 18, 2023
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Retrieve callback numbers Workfllow
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5
|
1695
|
November 18, 2023
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Return back to callflow after a secure flow
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2
|
1818
|
November 17, 2023
|
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No data getting passed to Data Actions
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1
|
1514
|
November 12, 2023
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How to get the transcript for audio feedback - architect flow using IVR
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1
|
1559
|
November 10, 2023
|
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Prevent inbound Bcc email disconnect
|
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5
|
2298
|
November 4, 2023
|
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How to delete Architect Flow
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3
|
1752
|
October 30, 2023
|
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Flow Outcome Inconsistent Behaviour
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2
|
1665
|
October 22, 2023
|
|
Priority Routing in Web Messaging via Salesforce Data Actions
|
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1
|
1548
|
October 20, 2023
|
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Mechanism to disconnect/stop infinite auto reply loops
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6
|
2993
|
October 21, 2023
|
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How to transform a Variable to a list
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4
|
2111
|
October 20, 2023
|
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BotFlow is translating V and W letters
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3
|
1808
|
October 20, 2023
|
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Genesys get position in queue but also filter by skill?
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6
|
1967
|
October 16, 2023
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Looking for a way to Prevent Erroneous Fax Calls to be terminated before Routing
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2
|
1710
|
October 15, 2023
|
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Editing Email Template Footers
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3
|
2011
|
October 14, 2023
|
|
Routing genesys
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1
|
1554
|
October 9, 2023
|
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Web messaging transfer - Inqueue message flow
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1
|
2051
|
October 5, 2023
|
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Collect Input block - How to differentiate between No-Input or Invalid-Input?
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1
|
2220
|
October 4, 2023
|
|
Minute offset when using GetCurrentDateTimeUtc()
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1
|
1697
|
September 29, 2023
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