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Knowing the agent selected from a queue
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2
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1521
|
December 15, 2023
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Send WhatsApp message from the IVR flow
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1
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1486
|
December 14, 2023
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Transferring user conversations from power virtual agent to Genesys live agent
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7
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1915
|
December 13, 2023
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How to transfer call information to another Org
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5
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2235
|
December 10, 2023
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Variable names not being suggested in Functions
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2
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1582
|
December 6, 2023
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How to read a file that I uploaded into the GCCX in Architect
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5
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1671
|
December 1, 2023
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Get particular object value out from JSON?
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4
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2243
|
November 30, 2023
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Record voicemail and notify agent
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5
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2215
|
November 26, 2023
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Create 'Data' button has gone missing?
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3
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1508
|
November 24, 2023
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Get interaction type from bot flow?
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2
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1537
|
November 24, 2023
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Single processing prompt played during sequence
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1
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1529
|
November 23, 2023
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Email in Queue flow error does not give consistent data results
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3
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1768
|
November 18, 2023
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Retrieve callback numbers Workfllow
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5
|
1651
|
November 18, 2023
|
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Return back to callflow after a secure flow
|
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2
|
1760
|
November 17, 2023
|
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No data getting passed to Data Actions
|
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1
|
1480
|
November 12, 2023
|
|
How to get the transcript for audio feedback - architect flow using IVR
|
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1
|
1524
|
November 10, 2023
|
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Prevent inbound Bcc email disconnect
|
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5
|
2235
|
November 4, 2023
|
|
How to delete Architect Flow
|
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3
|
1702
|
October 30, 2023
|
|
Flow Outcome Inconsistent Behaviour
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2
|
1621
|
October 22, 2023
|
|
Priority Routing in Web Messaging via Salesforce Data Actions
|
|
1
|
1514
|
October 20, 2023
|
|
Mechanism to disconnect/stop infinite auto reply loops
|
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6
|
2886
|
October 21, 2023
|
|
How to transform a Variable to a list
|
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4
|
2032
|
October 20, 2023
|
|
BotFlow is translating V and W letters
|
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3
|
1769
|
October 20, 2023
|
|
Genesys get position in queue but also filter by skill?
|
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6
|
1916
|
October 16, 2023
|
|
Looking for a way to Prevent Erroneous Fax Calls to be terminated before Routing
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2
|
1666
|
October 15, 2023
|
|
Editing Email Template Footers
|
|
3
|
1949
|
October 14, 2023
|
|
Routing genesys
|
|
1
|
1518
|
October 9, 2023
|
|
Web messaging transfer - Inqueue message flow
|
|
1
|
2000
|
October 5, 2023
|
|
Collect Input block - How to differentiate between No-Input or Invalid-Input?
|
|
1
|
2147
|
October 4, 2023
|
|
Minute offset when using GetCurrentDateTimeUtc()
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1
|
1661
|
September 29, 2023
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