|
Agentless Outbound Email Campaign
|
|
4
|
3177
|
January 8, 2021
|
|
Encrypt url parms in call pop?
|
|
2
|
1886
|
January 7, 2021
|
|
How to get Current Date Time in Architect
|
|
5
|
6781
|
January 7, 2021
|
|
AudioPlaybackOptions seems to have no effect to disabe bargeIn
|
|
4
|
2254
|
January 6, 2021
|
|
To have Architect to collect date input (ASR & DTMF)
|
|
5
|
3720
|
January 2, 2021
|
|
Anyway to Change TTS Voice Dynamically
|
|
2
|
1815
|
January 2, 2021
|
|
Display Target Skill in Script
|
|
2
|
2523
|
December 24, 2020
|
|
Webchat: Unable to deliver phone number & email id to agent screen via script
|
|
5
|
2413
|
December 19, 2020
|
|
Global variables
|
|
5
|
3971
|
December 14, 2020
|
|
Using Google maps in Agent script
|
|
4
|
3684
|
December 4, 2020
|
|
Parsing UUI Data to Variables
|
|
3
|
2928
|
November 29, 2020
|
|
Hold Music for Agent initiated transfer for queue calls
|
|
4
|
3479
|
November 29, 2020
|
|
Routing Calls to Preferred Agents with Specified skill
|
|
2
|
3801
|
November 28, 2020
|
|
Issue in transfer number
|
|
2
|
1813
|
November 23, 2020
|
|
Agentless Outbound Campaigns
|
|
4
|
2676
|
November 22, 2020
|
|
Execute Multiple Data Actions on Script Load
|
|
2
|
2821
|
November 20, 2020
|
|
Define inputs and get outputs for Data Actions using Architect Scripting
|
|
1
|
1883
|
November 20, 2020
|
|
addUpdateDataStatement collections
|
|
1
|
1871
|
November 19, 2020
|
|
Dialogflow NoInput handling
|
|
1
|
2249
|
November 15, 2020
|
|
Insert images from Documents in Scripts
|
|
4
|
3607
|
November 14, 2020
|
|
Prompt audio upload error
|
|
2
|
2361
|
November 12, 2020
|
|
Can't Login to Custom Client Application in PureCloud Scripts
|
|
2
|
2045
|
November 6, 2020
|
|
Email.message.bcc behaves differently to email.message.to/email.message.cc
|
|
2
|
3483
|
November 6, 2020
|
|
Agent secure flow beeps on return to agent
|
|
2
|
1859
|
November 2, 2020
|
|
Switch Case or multiple If/Else Condition
|
|
2
|
2969
|
October 30, 2020
|
|
SMS - Route Non-new Messages to Original Queue
|
|
2
|
2093
|
October 24, 2020
|
|
Collect customer input in message flow
|
|
6
|
5116
|
October 23, 2020
|
|
Do you know how to upgrade Genesys Cloud?
|
|
6
|
2136
|
October 22, 2020
|
|
Testing Facebook-Message-Routing
|
|
3
|
2206
|
October 22, 2020
|
|
Getting Genesys No Input Event Error at the Google DilaogFlow
|
|
3
|
2355
|
October 18, 2020
|