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How to transform a Variable to a list
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4
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2116
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October 20, 2023
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BotFlow is translating V and W letters
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3
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1812
|
October 20, 2023
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Genesys get position in queue but also filter by skill?
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6
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1970
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October 16, 2023
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Looking for a way to Prevent Erroneous Fax Calls to be terminated before Routing
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2
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1714
|
October 15, 2023
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Change script page after completing secure flow
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1
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1745
|
October 14, 2023
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Editing Email Template Footers
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3
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2014
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October 14, 2023
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Email wrongly transferred to another queue
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2
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1618
|
October 12, 2023
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Campaign schedule system failure
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1
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1527
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October 9, 2023
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Routing genesys
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1
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1555
|
October 9, 2023
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Web messaging transfer - Inqueue message flow
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1
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2054
|
October 5, 2023
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Collect Input block - How to differentiate between No-Input or Invalid-Input?
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1
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2222
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October 4, 2023
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Record audio files via Architect flow
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1
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1690
|
October 2, 2023
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Minute offset when using GetCurrentDateTimeUtc()
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1
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1698
|
September 29, 2023
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Play position in queue
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1
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1616
|
September 29, 2023
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Exclude agent from ACD call routing based on ANI
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3
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1874
|
September 29, 2023
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Best practise distribution of calls between two contact center service providers
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1
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1947
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September 28, 2023
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Eliminate Specific Agent From ACD Transfer
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1
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1684
|
September 28, 2023
|
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Voice bot flow ability to capture open/free text
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2
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2359
|
September 23, 2023
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Remove scrollbar in iframe
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2
|
2002
|
September 22, 2023
|
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Identifying Agents Among Users in Genesys Cloud
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1
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1857
|
September 10, 2023
|
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Export Interaction Script values
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1
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1741
|
September 15, 2023
|
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Flow Scripting advice for extracting YAML and Issues
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4
|
1959
|
September 14, 2023
|
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Different screen behaviors on the same SDK request in ACW
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1
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1720
|
September 10, 2023
|
|
Architect transfer from flow to secure flow using a collection variable
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2
|
2245
|
September 11, 2023
|
|
Automatic transfer after a call
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5
|
1955
|
September 10, 2023
|
|
Call Reusable Menu
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2
|
2141
|
September 8, 2023
|
|
Dynamic Knowledge Base
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3
|
2133
|
September 3, 2023
|
|
Writing an outbound "Self test" Application
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3
|
1805
|
September 2, 2023
|
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How to Create an Agent Group in Pure Cloud Architect?
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3
|
2309
|
September 2, 2023
|
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How do you get the conversationID in a workflow
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6
|
3386
|
September 1, 2023
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