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Feasible? UI Agent script for CC Agent to verify an email address of caller thru Okta API calls
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1
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568
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February 16, 2025
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Scripting - Transferring to an Inbound Message Flow for Skill-Aware Transfers
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1
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870
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February 15, 2025
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Redial Contacts if call did not go out from Campaign
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2
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734
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February 3, 2025
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Outbound: Contact list not sorted when using skill-based dialing
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1
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692
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January 20, 2025
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Getting recordings and transcripts for calls
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1
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831
|
January 17, 2025
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DataAction Dependency Tracking for Scripts
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1
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673
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January 16, 2025
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Add semicolon to string collection
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2
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653
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January 16, 2025
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Support for HTTP/2 Protocol
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1
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660
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January 16, 2025
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Find 5digit number in email body
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1
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647
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January 12, 2025
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What exactly is "Message.Message.dateTimeUtc"
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1
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642
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January 9, 2025
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Conditional Drop Down on Script
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5
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1054
|
January 4, 2025
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Enter Callback Number (Local/International)
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1
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794
|
January 3, 2025
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Voice Bot - Intent Speech/Word Recognition
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3
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911
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December 27, 2024
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Customise outbound ANI for agent
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1
|
753
|
December 23, 2024
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Route Calls based on Location
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3
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1016
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December 21, 2024
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How to transfer message interaction back to callflow
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1
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736
|
December 20, 2024
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Voice Survey Flow - retrieve ask question answers from callers
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2
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935
|
December 16, 2024
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Format of various IDs generated in Genesys Cloud
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3
|
875
|
December 19, 2024
|
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Reloading the Genesys Script multiple times
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1
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806
|
December 15, 2024
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FindJsonArrayItem
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1
|
790
|
December 15, 2024
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Scripter - Call Direction
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1
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794
|
December 15, 2024
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Enforcing an agent to fill in script after processing email
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1
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778
|
December 14, 2024
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Issue with Scripter Agent Name
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1
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806
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December 14, 2024
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Manage Dates in Scipt || Interval
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3
|
834
|
December 13, 2024
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Initiate web survey after selfservice
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1
|
794
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December 2, 2024
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Transfer to Voice survey flow other than post flow action
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1
|
987
|
December 1, 2024
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Clear post flow from agent script
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2
|
931
|
December 1, 2024
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Best way to move flow reusable task to Common Module?
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3
|
1058
|
November 30, 2024
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Opening script on calls from dialpad
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3
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955
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November 25, 2024
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Re-load script page if new reply is received
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1
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799
|
November 22, 2024
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